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Showing posts with label Dashboard - My blogs. Show all posts
Showing posts with label Dashboard - My blogs. Show all posts

"Delete permanently" Means Delete, Permanently

For a long time, blog owners have been requiring the ability to delete their blogs.

In the beginning, people would delete a blog - whether intentionally or mistakenly - then change their mind, or realise their mistake.
I did not really want to delete my blog.
And the inevitable question.
How do I get my very important blog back? Surely, it's in your computer somewhere??
But this question was not always answered, with encouragement.

Too often, Blogger Support would be forced to give the bad news.
You deleted it, and it's gone.

Blogger added the "Deleted blogs" dashboard list.

Eventually, Blogger Support tired of providing negative answers - and Blogger Engineers added the "Deleted blogs" display, to the dashboard.

A blog, deleted by the owner, and listed under "Deleted blogs", can be recovered by the owner, when desired - up to 90 days from deletion. Unfortunately, the dashboard "Deleted blogs" list was not the final solution.

Some blog owners did not want a deleted blog listed, under "Deleted blogs".

Some people would delete a blog - then sometime later, learn that the blog was not really deleted.
I deleted my blog - but now I see it listed, under "Deleted blogs". How do I delete my blog, so it does not exist?
And the answer.
Wait 90 days - and it will be removed.
But that answer did not always satisfy.
I can't wait 90 days - I want it deleted, now!
And for that requirement, there was no answer.

Blogger recently added the "Remove permanently" option.

Recently, Blogger added the "Delete permanently" option, to the dashboard "Deleted blogs" list. Now, a deleted blog can be removed immediately, at the discretion of the blog owner.

  • A blog, when deleted, goes offline - and is moved to the "Deleted blogs" list.
  • If the owner wants the blog restored, he can use "Restore blog".
  • If the owner wants the blog gone, he can use "Delete permanently".

And, as noted in Blogger Help: Back up, import, or delete your blog

  • When you delete a blog: you have a short period of time to restore it if you change your mind.
  • When you permanently delete a blog: all of your blog information, posts, and pages will be deleted, and you won’t be able to restore them.

And one additional advice.
Note: After a blog is permanently deleted, the blog’s URL cannot be used again.

The "Delete permanently" option can't be reversed.

The option "Delete permanently" has final and immediate results.

  • The blog is removed from "Deleted blogs".
  • The blog contents cannot be restored.
  • The URL can never be re used.

In the words of the philosopher,
He's dead, Jim.
End of story.

Let's examine the deletion sequence.

Here's my dashboard home page - showing my test blog, awaiting deletion. Compare this display, with my test blog, deleted.


Here's my test blog - "Delete Blog Test".




Go to the dashboard Settings - Other page, and click on "Delete blog".




There is the "Delete blog" wizard - and a chance to "Download Blog".




So, click on "Delete This Blog".




And, it's deleted. But what does that really mean?



Here's my dashboard home page - showing my test blog, deleted. Compare this display, with my test blog, awaiting deletion.


Now, we see "Deleted blogs" has 1 entry.




And there is my test blog listed, with two choices - "Permanently delete" or "Undelete".




Unfortunately, "Undelete" won't work, for me.



We do get an on screen warning, before permanent deletion.


We do get a warning, before deletion. "Deleting Nitecruzr Delete Blog Test is permanent and you won't be able to undo it"





A #Blogger blog, once deleted, can be restored within 90 days - if "Delete permanently" is not used. Once "Delete permanently" is used, the blog and all content is gone - and the URL can never be used, again.

Accounts Locked For Unusual Account Activity

One of the more intriguing tales of Blogger blogs, currently being explored, involves blogs mysteriously deleted by Blogger.
My blog just disappeared from my dashboard - and no, it's not listed under "Deleted blogs"!
In some cases, the owner knows more than is implied, from the obvious wording of that problem report.

As Blogger / Google continues to improve the hacking / malware detection and removal process, they are making the recovery of accounts locked for "suspicious" / "unusual" activity easier - and more transparent. The increased transparency may, in some cases, cause mystery.

Diagnosing the many mysterious blog disappearances, currently being reported in Blogger Help Forum: Something Is Broken, may involve what the blog owner does not report - as much as what the owner does report.

Hacking Detection / Recovery is constantly being improved.

Blogger / Google is constantly refining the hacking detection / recovery process, to both improve the possibility that any activity will be detected, and to make it easier for the victims of the hacking to deal with the recovery process. As they make it easier for the owners to recover the accounts locked, they make it less likely that the owners will mention the locked account recovery, when later reporting the blogs, mysteriously missing from the dashboard.

Some owners will provide vague clues, alluding to hacking detection.

In some cases, the blog owner will provide vague clues, which refer to an immediately previous account unlock.
  • Required to change the account password.
  • Required to provide a phone number - and receive either a text or voice message with a recovery code.
  • Required to solve a CAPTCHA.
All of these clues can be relevant to a locked account, or to various other anti-hacking / anti-spam activity by Blogger / Google - and can be overlooked as a locked account symptom, when stated in a forum problem report.

Other times, only the circumstances identify the situation.

In other cases, the only clue provided will be that the blogs in question are missing, and not listed in any dashboard list - "Deleted blogs", "Locked blogs", or "My blogs". In cases where we've simply reported missing blogs for malware / spam review, to Blogger Support, we're later advised to instruct the blog owner to recover the account.

Every owner does not always appreciate the diagnostic process.

Since immediate review of any blog cannot be always guaranteed by Blogger Support, it's to everybody's benefit that we request clues to verify the problems being reported. Unfortunately, the questions asked may not always seem relevant to some blog owners, unhappy about the mysterious loss of their blogs - even though they may contribute to the problem, inadvertently.

All owners won't even get email, alerting them to action taken.

And thanks to the possibility that not all blog owners may even get a notice when their accounts are locked, owners with multiple accounts may not even realise that a given Blogger account is locked. These owners find out that a given blog has been deleted, only after it goes offline and expires from cache. This will make some blog owners even less cooperative, when asked to provide diagnostic details about their problems.

Deleted / Locked Blogs Have Several Causes

Many blog owners are occasionally confused, by the effects of various Blogger / Google security processes.

We see the agony, daily, in Blogger Help Forum: Something Is Broken, from those who only want to login to Blogger and work on their blogs.

The side effects of the security processes are similar - and depending upon various owner specific details, can be easily confused for each other. The possibility of confusion requires careful initial analysis, when we are faced with an angry blog owner.
My blog was deleted, by Blogger. How could they do this? I do not publish spam!
This is a typical problem report, which can reflect any one of the processes, each requiring different action in the forums.

There are multiple Blogger / Google security / TOS enforcement processes, which encourage observance of various Blogger / Google requirements.

Each process may cause a Blogger account and / or blog to be unavailable for public access, at any time.


Each different process has a different effect on the Blogger account and blogs owned - and requires different attention by the blog owners, by the forum helpers, and by Blogger Support and Google Security. Not all blogs will be listed in the "Deleted blogs" dashboard inventory.

DMCA Violation

Accounts and blogs can be deleted, for progressive DMCA violations. The DMCA violation process originated with complaints made by the major entertainment industry content enforcement organisations, citing theft of "intellectual property" which they control.

In the USA, this would involve the "MPAA" (Motion Picture Association of America), and the "RIAA" (Recording Industry Association of America). I have been told that similar content enforcement organisations exist in other countries.

In more recent events, private citizens have been known to use the DMCA Violation complaint process, for miscellaneous copyright violation reporting. DMCA Violations have a formal complaint and appeal process.

Hacking detection

Blogger / Google network monitors are constantly analysing account login activity, and looking for signs of brute force password hacking.

When hacking activity is discovered, the Blogger account - and all blogs owned by the account - are deleted and locked, pending account verification by the owner, and blog integrity checking by Google Security.

The blog owner, after changing the account password, solving a CAPTCHA, and / or verifying account ownership by providing various personal details, is left waiting for the blogs owned by the account to be examined for signs of abuse by the hacker.

Until the blog(s) are returned to online status, they appear in neither the "Deleted blogs" or "Locked blogs" dashboard lists. The owner, even when logged in to the right Blogger account, simply sees the dashboard advice

You are not an author on any blogs.

In this case, neither the blog owner nor the forum helpers can do anything useful, except wait, anxiously - possibly, with no notice provided. The blog being offline may not be immediately observed by the owner - and this may cause more confusion.

Malware detection

Blogger robotic processes are constantly checking the various blogs, looking for malicious blog accessories, components, and scripts. When a blog is subject to "Malware" classification, the blog will appear in one of two dashboard lists, in sequence.

  1. Initially, the blog will appear in the "Deleted blogs" list. While the blog is in "Deleted" status, the blog owner will be able to do nothing, except request "Restore".
  2. Once the owner has requested "Restore", the blog is undeleted, and placed into the "Locked blogs" list. While the blog is in "Locked" status, all authors can access the blog to remove malware - but the blog remains offline, to all viewers. Once all malware has been removed from the blog, the owner can "Request Unlock Review".

If the blog remains in "Locked" status for over 48 hours, the blog owner may report this in the forums, and may request a manual review. The forum helpers, and online viewers, will generally see the blog displayed as "TOS violation".
This blog is in violation of Blogger Terms of Service and is open to authors only

Adult Content / Porn Detection

Blogger will soon classify and delete blogs with "adult content", which host advertisements to commercial porn sites. Like spam classification, this will probably involve both false negatives and false positives.

Spam detection

Blogger robotic processes are constantly checking the various blogs, looking for signs of spam activity and content. When a blog is subject to "Spam" classification, the blog will be displayed in the "Deleted blogs" dashboard list.

The owner can do nothing, except request "Restore". If the blog remains in "Deleted" status for over 48 hours, the blog owner may report this in the forums, and may request a manual review. The forum helpers, and online viewers, will generally see the blog displayed as "Removed".

Blog has been removed Sorry, the blog at xxxxxxx.blogspot.com has been removed. This address is not available for new blogs.

Repeated Offenses

We have recently noted that repeated TOS Violations, involving DMCA, Malware, Porn, and Spam, are being dealt with in increasing severity.

Owner deletion or rename

Mistakes made by the owner can be confused with Spam detection. When a blog is deleted by the owner, it will appear in the dashboard "Deleted blogs" list for up to 90 days.

During the 90 days, the owner (or a team member, when applicable) may "Restore" the blog. After the 90 days expire, the blog will be removed from "Deleted blogs", and will be unrecoverable. Besides being unrecoverable, no other details have been determined.

If the blog is renamed (published under a different BlogSpot URL), the external symptom may be similar to deletion by the owner.

Blog has been removed Sorry, the blog at myblog.blogspot.com has been removed. This address is not available for new blogs.

In this case, the blog will be listed in the dashboard "My blogs" list, under the right Title. The owner needs to setup a stub blog, pointing the readers to the new URL.

Team Ownership

Any blogs owned by a deleted / locked Blogger account may simply disappear from the dashboards of other team members. If the Blogger account is not restored / unlocked, the blogs owned by that account - including any team owned blogs - may remain deleted - and inaccessible to everybody.

The Confusion Accumulates

Because of anonymous blog ownership, loss of account control, team blog ownership, and use of inactive or non existent email addresses, any account / blog which is deleted or locked for hacking (actively / as a victim), malware, and / or spam may not be easily discovered or recovered by the owner.

And, not all scenarios can be easily diagnosed. Besides the deleted blogs, there are blogs that remain online - but have still disappeared from the dashboard of the owner.

All of these issues cause further confusion and frustration.

These scenarios may appear, to the untrained eye, to be signs of fraudulent, malicious, and / or petty actions by Blogger - and are loudly claimed so by spammers with their own agenda. None of these accusations are true - the above processes simply represent Blogger and Google attempting, in the best possible way, to protect everybody against the various hacking, malware, porn, and spam attacks which are constantly in progress.

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