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Showing posts with label Comment Moderation. Show all posts
Showing posts with label Comment Moderation. Show all posts

Blogger Magic - Comment Moderation Settings

If you publish a blog, and want your readers to comment, you need to decide whether to moderate comments.

Comment moderation, applied properly, help you to keep abusive and spam comments off your blog. If you want to publish a blog, and have real people commenting, you need to keep spam comments off the blog. People won't comment, if they have to compete with spam.

If you want to publish a blog, and allow Blogger Hosted comments, you really should moderate. If you don't moderate, prepare to remove spam comments after they are published. Remember that Google+ Hosted comments are moderated by the community.

You setup moderation, for Blogger Hosted comments, from the dashboard Settings - "Posts, comments and sharing" page.

Under "Comments", you have "Comment Moderation", with 3 settings.

  • Always.
  • Sometimes.
  • Never.


Moderation settings are in the Settings - Posts, comments and sharing page.



Moderate Always.

Every comment, published by somebody who is not an administrator or author, will be moderated.

With "Always" or "Sometimes" selected, moderated comments will be sent to each email address listed in "Email moderation requests to".


Select "Always", "Sometimes", or "Never".



You - or whoever is addressed under "Email moderation requests to" - will have the ability to moderate from the email message received. You, or any blog administrator, can moderate from the dashboard Comments - "Awaiting moderation" page.

Moderate Sometimes.

You can selectively moderate comments for older posts, with newer posts not subject to moderation.


If you select "Sometimes", you provide a moderation threshold.




Here, we are set to moderate all posts older than 14 days.



Every post subject to moderation will receive the treatment, selected for "Always". Every newer post, not subject to moderation, will permit any comment to be published immediately.

Moderate Never.

Any comment, submitted to be published, will publish immediately.

Dashboard moderation offers three options.

With every comment listed in the dashboard Comments - "Awaiting moderation" page, you have 3 options.

  • Publish.
  • Delete.
  • Spam.

Once one of these options is chosen, for any comment being moderated, you'll have similar - but not symmetrical - options.

EMail moderation offers similar options.

With each comment moderated by email, you'll have 3 similar options.

  • Publish.
  • Delete.
  • Mark as spam.


Select "Publish", "Delete", or "Mark as spam".



Besides moderation, you can select CAPTCHA verification.

Besides moderation, you can reduce spam, using CAPTCHA verification. If selected, all non administrators and authors will be subject to CAPTCHA verification.

If not selected, anybody commenting anonymously - and not signed in with a Google account - will still be subject to CAPTCHA verification. The "Show word verification" setting applies to comments posted with the publisher properly authenticated.

Right now, the CAPTCHA used is a word puzzle - and has received mixed reviews.

The bottom line.

As a blog owner, you should choose a comment moderation policy - if you allow Blogger Hosted comments.



If you allow #Blogger Hosted comments on your blog, you need to choose a moderation policy. Moderation is essential, to reduce spam, and encourage comments by actual blog readers.

Using A Killfile, To Filter Blogger Comments

We periodically see hopeful - yet naive - requests from blog owners, in Blogger Help Forum: Learn More About Blogger, asking about comment moderation improvement.

How do I add a disruptive commenter to a killfile list - and never see his/her nonsense ever again, without moderating every comment, being published?

This would be a popular feature - if it could be provided, in any way that would achieve results.

Using a killfile, to filter disruptive / malicios commenters, is not a likely possibility.

Anybody who does not want to be identified can comment as desired.

It is not possible to reliabily identify a comment publisher, who does not wish to be identified.

  • Blogger / Google identity.
  • IP address.

Disruptive individuals can't be identified, with any chance of success. Anybody who wants to publish comments can do so, using multiple accounts, and / or IP addresses.

Both Blogger / Google accounts and IP addresses can be easily cloaked.

Using either multiple Blogger / Google accounts - or IP addresses - is a trivial exercise for anybody who is determined enough to persistently publish unwanted comments.

Given the impossibility of identifying people who don't provide effective identification, Blogger is unlikely to provide a feature that would accomplish nothing - and possibly interfere with legitimate commenting.

The only solution for blocking unacceptable comments will always involve collaborative, fuzzy filters, trained by each blog owner.



Some #Blogger blog owners would like to use a killfile, to filter unacceptable comments. They don't understand that anybody who wants to persistently publish disruptive or malicious comments can easily mask their identity - and make killfile use an exercis in futility.



Comment Moderation In Blogger Blogs, Using Google+ Comments

With more Blogger blogs being updated to use Google+ Comments, we're seeing a few questions in Blogger Help Forum: How Do I?, about comment moderation.
How do I moderate comments, with Google+ Comments enabled on my blog?

This is a question for which there is no easy answer - and this is one of the least appreciated feature limitations of Google+ Comments.

Native Blogger commenting allowed the option to moderate comments before or after they were published.

Google+ Comments, for Blogger blogs, provides no ability to moderate before publishing. All comments must be moderated after they are published. Moderation now simply consists of the ability to declare a comment as abusive - and this ability is shared equally by all users of Google+, who are in the right Circle to read and mark any comment.

With native Blogger Commenting, you (the blog administrator / owner) could moderate comments (before or after publishing), using either email, or the dashboard Comments section. With Google+ Comments, you have no such ability - and the dashboard won't even have a Comments section, listing comments made against the blog. You can view comments made - when you are able to view them - on a post by post basis, under each post.

As the blog owner, you do not have control over all comments, published against your blog. If you allow comments using Google+, anybody who is in one of your Circles can publish a comment against your blog. If you Share a blog post to the Public - or if someone else Shares a post from your blog to the Public - and a third person comments, you may not even see the comment made, against your blog.

You cannot see comments published by people who are not in your Circles, unless the comments are posted Publicly - even if the comments are published against your blog.

For these reasons, this blog remains with Blogger Commenting.

Problems Being Observed, In Blogs Now Using Google+ Comments

A few blog owners, eagerly opting to use the latest Blogger enhancement, Google+ Comments, are seeing some changes which they did not anticipate.

Even after checking all of the settings, some blogs, with Google+ Comments enabled, may not show the comment form - or may show the form, but comments may not be visible. Besides the visibility of the form, there are other changes which some blog owners don't appreciate.

In many cases, Google+ Comments, like other new features, require an updated post template. This will be seen in blogs with customised post templates, most frequently - although newer, less customised blogs also may need a post template reset.

After getting Google+ Comments working in general, some blog owners find other unexpected changes.

There will be changes seen by the blog owner.

  • Almost the entire "Comments" section, in the dashboard Settings - "Posts and comments" wizard, will disappear - though "Comment Location" will remain - and will default to "Embedded". None of these settings are relevant in Google+ Comments. On some blogs, there may be no "Comments" dashboard menu entry at all.
  • There are no controls for moderation, or for notification, of comments.
  • There is no ability to moderate comments, from the dashboard. Moderation is done under each post, one post at a time.
  • As a blog owner, you have no special ability to moderate comments, made against your blog.
  • There may be some comments, which you may not be able to moderate - but will publish against your blog.
  • If you Block somebody from Following you, that person may still be able to post a Comment on your blog. When you look at the comments, you will only see
    This post is hidden because you have blocked the author.
  • The "Export blog" wizard, which used to export both comments and posts, will only export posts.

There will be changes seen, by the blog readers.

  • People without Google+ accounts won't be able to make - or view - comments (since comments are Circle dependent).
  • Visibility of the comment form, as with all embedded comments, is sensitive to cookie / script filters, on the client computers.
  • Comments posted outside Google Comments may not be immediately visible, though the comments remain in existence. Resetting various sections of the template may resolve this, when observed.
  • If you change the blog address - with either a simple BlogSpot address change, a non BlogSpot address republishing (aka "custom domain"), or export / import - existing Google+ Comments may not remain visible, with the blog. This may be a similar problem, with URLs subject to Country Code Aliasing.
  • With a blog using Google+ Comments, the Comments newsfeed will not be published. Any "Recent Comments" gadgets will be useless.
  • The comment count, as displayed in the blog main page display, may show "0 comments" - even with comments actually present, and visible when clicking on "0 comments".
  • You may or may not get email notification of comments, when comments are not shared specifically with you - even if you own the blog. Other people, who do not own the blog, may get notifications when you do not.
  • It appears that Google+ Comments only work with blogs that are published publicly.

There will be problems seen (not seen) by both blog owners and readers.

  • With a blog using Google+ Comments, comments made while the blog was using Blogger Comments won't be visible. They will be present, in the Blogger Comments database - they won't be visible, unfortunately.
  • With a blog using Blogger Comments, comments made while the blog was using Google+ Comments won't be visible. Google+ Comments will still be out there, in the streams of the owners and readers - they just won't be visible on the blog.
  • If you change a blog between Blogger and Google+ Comments, comments made under the previous host won't be visible, to either the owners, or the readers. Neither the Blogger dashboard, or the blog display, supports multiple comment hosts.

Fortunately, in most cases any prematurely made decisions are reversible. Go to the dashboard Google+ menu entry, and unselect "Use Google+ Comments on this blog". The blog will simply return to native Blogger based Comments. Any comments made under Google+ will not be visible to you, from the blog - but everything else should return to normal.

I've now added a Problem Rollup discussion, in Blogger Help Forum: Feature Suggestions and Feedback, where your opinion is appreciated. Please be objective.

See my test blogs Google+ Comments, Dynamic Template Test and Google+ Comments, Simple Template Test if you wish.

Click here, for instructions to revert back to Blogger based comments. Note that you will lose ability to view all Google+ based comments - though the comments will still exist.

Blogger And Google+ Continue To Move Ever Closer Together

Today, Blogger announced the most innovative step in integrating Blogger and Google+, since sharing of Blogger posts to Google+.

The December 2011 sharing option lets us publish our blog posts to Google+. Today, Blogger added the ability to do the same - and more - with our blog comments. Like basic Google+ post sharing, Google+ Comments will be shared, and be visible, on a Circle by Circle basis.

The ability to post a comment, against a Blogger blog post shared in Google+, and have the comment publish to the blog will make for interesting comment based conversations.

There will be challenges to this feature, however. One of the most annoying problems with Blogger comments, right now, involves the embedded comment form, and security limitations caused by cookie filtering on many readers computers.

This blog uses a full page comment form, because too many of my readers need to post comments, in spite of the cookie filtering on their computer. Blogger Google+ Commenting requires use of the embedded comment form.
Google+ Comments lets you bring the following conversations together in one place, right under your blog post:
  • Comments made on your Blogger blog post
  • Comments on the blog post that you’ve shared to Google+
  • Shared content on Google+ that links to your blog post
Readers will need a Google+ page or profile to comment on your blog.

Anybody who publishes a blog, and has readers who do not understand the reason for allowing third party cookies, will not want to use an embedded comment form - and won't benefit from Google+ Commenting, either. Until either
  • Blogger resolves their "third party cookies" problem, with the embedded comment form.
  • All Blogger blog readers resolve their issues with filtering "third party cookies".
Google+ Comments will have a limited audience.

Many blog owners may find a problem, in the moderation process.
Once you enable Google+ Comments, you can moderate comments within the blog post itself.
Owners of large blogs may not enjoy having to check each post, one by one, to moderate comments - so, you let your readers moderate for you.

I check my dashboard Comments menu, several times daily - and see all comments posted to the blog, in one convenient place. Having to look at each post, to moderate comments, won't be as convenient.

A third challenge will come from blog owners who want everybody to be able to comment, on their blogs. Requiring a Google+ account to comment won't be widely accepted by blog owners who have readers who comment either Anonymously, or using an OpenID.

One of the benefits of Google+ Commenting will be a reduction in comment based spam. The increasingly annoying "nice blog" spam - and the accompanying security risks from having it published on our blogs - should be eliminated, from blogs using Google+ Comments.

Google+ Comments is a feature that is needed, on some Blogger blogs - but it needs to remain optional, for some time.

If you're in one of my Circles, and wish to test this new feature, see if you can comment, on my recipes blog, Chuck's Kitchen.

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Consider, Carefully, The Decision To Use A Third Party Commenting System In Your Blog

Not all Blogger blog owners appreciate the features provided, in Blogger native commenting.

Some suggest that third party commenting systems, such as Disqus, provide a superior service. It's possible that, to some, third party commenting systems are more feature rich - but only Blogger native commenting provides one essential feature, in comment moderation.

Blogger commenting is one component, in the global Blogger / Google spam classification and mitigation strategy.

Blogger blog classification, Blogger commenting moderation, and various Google services, all contribute globally to spam detection, and to spam removal, in Google Internet space. Each service both provides input into - and accepts input from - other services.

Third party commenting products, while they may have some interesting design features that Blogger won't include, won't necessarily contribute to the Blogger blog spam classification effort, or to the community commenting moderation process. Nor will they accept input from Blogger blog spam classification, or from the community comment moderation process.

If you, as a blog owner, believe that Disqus - or other non Blogger commenting products - provides more useful service to your blog, you're entitled to use any service, that you can make work, in your blog. It is, after all, your blog - and this is one feature in our blogs which Blogger / Google leave to our discretion.

As with all third party accessories and services, however, you will get limited support, for any problems. If you break your blog, you'll have only yourself (or the provider of the third party service) to support your problems. You may even see the blog deleted or locked, because of suspected malware.

When you use a third party commenting system, there are two details to consider.
  1. Integration of existing comments.
  2. Post template modification.

When you install a third party commenting service, you'll have the service import existing comments into their database. And, you will have to install the necessary code into the post template - and deal with ongoing changes to the post template, in the future.

If, in the future, you want to return to use of Blogger commenting, you'll have both of the above details to consider, in reverse. Third party services, while they may provide importation of Blogger comments into their database, may not provide a reverse service. Nor are they likely to provide easy reversal of post template changes - particularly as the Blogger post template may have been changed after installation of the third party service.

If your blog uses an alternate product like Disqus, right now, you'll probably find it easiest to refresh the post template, to return to Blogger comments. If you have various custom tweaks in the post layout, you may not find this to be a pleasant solution.

If you are contemplating changing your blog, to use Disqus - or another alternate commenting system - you may do well to consider all of these issues, before changing.

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Deleted Comments Cannot Be Recovered

Blogger blog owners, who are accustomed to recovering deleted files on a personal computer, will find Blogger Comments to lack useful protection.

If you accidentally delete a file on your personal computer, no worry - just look in the Trash Can, find the file in question, and recover the file. Just do this before you empty the Trash Can.

Comments, published on our blogs, cannot be recovered once deleted.
I deleted a comment - but now realise that I acted in haste. How do I recover the comment that I deleted?
To this person, there is no useful answer.

Whether you moderate comments before or after they are published - and whether you moderate using the dashboard Comments wizard, or your email Inbox - once you click on "Delete" (and possibly hit "Yes"), the comments in question are gone. There is no Trash Can for deleted comments.

Some blog owners will retrieve the deleted content (possibly, from email), and manually re publish the content, when possible. Unfortunately, that will produce a comment with (possibly) the deleted text - but no link to the originator of the comment deleted. If the text content of the comment is the relevant detail to you, as the blog owner, you may do this - but the republished comment won't be the same.

Delete comments with care. Once you delete a comment, you won't get it back.

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Comment Moderation Provides Limited Movement Between Queues

Not every blog owner understands the limited ability to moderate comments - and to correct a moderation decision, previously made in mistake.

We see occasional evidence of confusion in Blogger Help Forum: Something Is Broken.
I deleted a comment by mistake. How do I get the deleted comment back?
and
I marked a comment as "Not Spam" - but now it's not in "Awaiting moderation"!
The ability to move comments, in the moderation queues, is limited - and it's asymmetrical.

There are 3 queues, which are visible from the dashboard Comments wizard.
  1. Published.
  2. Awaiting moderation.
  3. Spam.

Besides the 3 queues, there is a fourth possible state - Oblivion, which is not visible, and from which comments cannot be moved. Some blog owners may confuse Oblivion with a desktop computer standard - "Trash Can". This confusion can cause problems.
  1. The contents of "Trash Can" can be viewed. Comments in Oblivion cannot be viewed.
  2. The contents of "Trash Can" can be recovered. Comments in Oblivion cannot be recovered.

A comment, starting out in the "Awaiting moderation" queue, can be moved in several ways.
  1. Into "Published", using the "Publish" button.
  2. Into Oblivion, using the "Delete" button.
  3. Into "Spam", using the "Spam" button.

A comment, in the "Published" queue, can be moved in two ways.
  1. Into Oblivion, using the "Delete" button.
  2. Into "Spam", using the "Spam" button.

A comment, in the "Spam" queue, can be moved in two ways.
  1. Into "Published", using the "Not spam" button.
  2. Into Oblivion, using the "Delete" button.

It's apparently possible to move comments back and forth, between "Published" and "Spam". Presumably, either movement provides some training of the comment spam filters.
  1. From "Published" to "Spam", using the "Spam" button.
  2. From "Spam" to "Published", using the "Not spam" button.

There is no similar symmetry of movement, for the "Awaiting moderation" or Oblivion states.
  1. A comment in "Awaiting moderation" can be moved into either of the other 3 states - Oblivion, "Published", or "Spam". Once moved, a comment cannot be moved back into "Awaiting moderation".
  2. A comment can be moved into Oblivion, from any of the other 3 states - "Awaiting moderation", "Published", or "Spam". Once moved, a comment cannot be returned from Oblivion.

If you're moderating comments, you need to understand the asymmetry. Once you move a comment, and you recognise a mistake, you cannot always move it back to correct your mistake.

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If You Moderate Comments Using Email, Mark The Spam Properly

One evidence of confusion, in Blogger Help Forum: Something Is Broken, comes from blog owners who are moderating comments, to their blogs, using comment moderation email.
I am constantly assailed by spam comments, being published to my blog, delivered to my Inbox! Is there anything I can do, about the spam, except just keep deleting?
Comment moderation, using email, offers several choices for action - but only one action will have any actual effect upon the spam.

When you moderate comments using email, and you are using comment moderation email - not comment notification email, you'll have the same choices for comment moderation, as when you use the Blogger dashboard wizard.
  • Publish
  • Delete
  • Mark as spam
You'll have an additional choice, too.
  • Moderate comments for this blog.
The latter choice gives you - when you are properly logged in to Blogger - quick access to the dashboard Comments wizard, to moderate from there.

As with using the dashboard wizard, the choice here is crucial. You need to mark spam comments as Spam. If you delete, the comment goes away - and nothing is done to train the spam filters. Spam comments, deleted, will simply let the spammer continue to annoy you.

With email messages, there are two more actions which some people take - and neither will do anything, directly, about comment spam.
  • Some people will delete the email message - and this simply removes the email message, and the emailed copy of the spam, from the Inbox.
  • Other people will use the "Spam" email mark. This selection is used to train the email comment filters - but it will only indirectly train the comment spam filters.
Neither deleting the email message, nor marking the email message as spam, will do anything about comment spam.

If you're looking at the comment notification email message, you'll have no comment moderation choices. Here, your only choice will be to delete the email message - if you're concerned with Inbox capacity. You can't moderate, using comment notification email.

Marking an email message, containing a spam comment, as spam - whether you are viewing the comment moderation or comment notification email message - accomplishes nothing. When you mark an email message as spam, you're reporting the sender of the email message. With comment moderation or comment notification email, marking an email message as spam reports the Blogger comment forwarding wizard - and this does nothing about the originator of the spam comment.

Use email to moderate comments, if you like. It's a convenient way to quickly moderate comments - and for some, more convenient than the Blogger dashboard. But make the right choices, when moderating.

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Control The Email Settings, Relevant To Your Blog

Some blog owners don't always think about the various email settings, which are part of their Blogger blogs, and the possible effects to their email - or somebody else's email.

There are several settings, where a blog owner may enter an email address.

  • Email posts to
  • Comment Moderation.
  • Comment Notification Email.

These settings don't require acceptance by the recipient, making for some interesting possibilities for causing problems in other people's email, as well as one's own email.

There are several Blogger dashboard settings - related to post publication and to various commenting activities - with differing effect to one's own, or somebody else's, email.

  • Settings - "Mobile and email" - "Email posts to" - aka "BlogSend" - generates a minimally formatted text copy of each post, when published, to up to 10 email addresses.
  • Settings - "Posts and comments" - "Comment Moderation" generates a minimally formatted copy of each incoming comment, before the comment is published - and allows moderation of the comment, while reading the email message - when the recipient has the proper authority.
  • Settings - "Mobile and email" - "Comment Notification Email" generates a minimally formatted copy of each incoming comment, before the comment is published or rejected.

Since none of these settings require acceptance by the recipient, there are various possibilities for causing interesting email delivery.

Unlike various subscription services which use email, such as a FeedBurner Email Subscription service, an email address added to any of these three settings requires no formal acceptance. If a blog administrator should add an email address, whether their own (primary or additional personal email address), a willing friend or relative, or an unknown victim's address, there is no initial email sent to the recipient
You (or somebody else) has added this email address as a recipient of "Email posts to" / "Comment Moderation" / "Comment Notification Email". Do you approve of this additional traffic source to your email service?
or a similarly worded notification / approval. Given a clueless or malicious blog owner, it's possible that one (or all) of these settings could be used to harass an unwitting third party, or to (unwittingly) confuse oneself.

The "Email posts to" feature, also known as "BlogSend", generates a minimally formatted text copy of each post, when published, to up to 10 email addresses. This setting has been used, in the past, to provide distribution of newly published posts for private blogs, as well as a simple distribution for posts from public blogs.

Since it's limited to 10 entries, BlogSend does not provide a suitable service for any blog with a reader population of any appreciable size. For a blog owner with any technical experience, FeedBurner Email Distribution is a much better solution for post distribution - when the blog in question is publicly accessible.

For distribution of a private blog to more than 10 readers, one may use Google+.

The "Comment Moderation" and "Comment Notification Email" settings, used together, can generate interesting duplication of email to one's own (or somebody else's) email service. If these settings are made without thinking, some interesting confusion can result. Email addresses can be added to each of these settings without consideration of the relationship or level of authority enjoyed by the owner of the email address, relative to the blog in question.

Comment Moderation Email is presumed to generally be a function performed by blog administrators - but email resulting from this setting will be sent to anybody addressed. A blog administrator / member - or other non administrator of the blog or an unwitting stranger - will receive email suggesting several options,
Publish
Delete
Mark as spam
Moderate comments for this blog.
If the recipient is not an actual blog administrator, the links in the email provide confusion, and no result.

Comment Notification Email might be generally addressed to blog members - but is not necessarily limited. Since notification of comments is sent separately from moderation, recipients of a notification can become confused when they fail to find the comment, mentioned in the notification, present on the blog.

A blog administrator, using either an email moderation message - or using the blog Comments wizard, may or may not decide to Publish - or to designate a comment as Spam - regardless of a notification message having been delivered to each designated recipient.

Comment notification email may look similar to comment moderation email, less the comment processing options - possibly causing more confusion. A blog owner, adding his own email address to both comment moderation and comment notification, may see the combination as unknown duplication. And blog owners may confuse the proper use of comment moderation and comment notification email.

A blog owner, transferring ownership of a given blog, may overlook updating of the email settings. A new blog owner, receiving a blog being transferred, may likewise overlook these settings, and may lack the associated email, until the omission is corrected.

Either the previous owner, or the new owner, may be confused temporarily - and may wonder why they are still getting email / not getting email, until they examine and correct the setting in question. Alternately, if someone's email address was added maliciously, by a blog owner intending to harass somebody, one can see interesting possibility for conflict.

"Nice Blog" Spam Is Recently Becoming More Obscure, In Content And Style

In 2009, we discovered an odd style of spam comments which, from all appearances, served no purpose.
I recently came across your blog, and have been reading along. I thought I would leave my first comment. I don't know what to say except that I have enjoyed reading. Nice blog. I will keep visiting this blog very often.
When discovered, Google Search suggested that over 22,000,000 copies of these comments had been successfully installed, on various blogs and websites.

A couple years ago, I suggested a possible reason for the spam - and later showed how Google+, and various Blogger security measures, were making the spam less useful.

Last month, we began to see suggestions, from some blog owners, that this "nice blog" spam was morphing, into more obscurely phrased and structured styles.
A lot of spam comments are being published on my blog. This problem started a few weeks ago - though previously, Google almost always put them in my Spam Folder.
Upon examination of examples of the spam comments, we see the same spam style as observed in 2009 - yet more imaginatively phrased.

Today, I spent a couple hours, and scanned through the comments queues on this blog. Both the Awaiting, and Spam, folders yielded some interesting specimens.
This topic is very educational and it took my interest. Hope it will always be alive! And provide productive information to many others.
and
Nice post. I learn something new and challenging on websites I stumble upon every day. It's always interesting to read articles from other writers and practice a little something from other sites.
These were the comment bodies of just two examples which I located - and these resemble others identified by various other blog owners.

The bodies of the comments examined, this week, will sometimes contain embedded links, while other examples will have external links - and some comments seem to contain no links at all, to any payload. The only thing consistent about the comments is their vague and apparently pointless nature.

The comments are both large in volume, and varied in content and structure. Both patience and persistence, from every blog owner moderating the spam, is required. The spam filters must be trained, to recognise the new content and structures - and this will require more effort, from everybody seeing the spam.

Since various reports about the spam have been seen recently, in Blogger Help Forum: Something Is Broken, we added a rollup discussion there, where we are requesting minimally organised details about the comments being observed.
  • Are you moderating before, or after publishing?
  • What's the average amount of time the spam comment sits in "Awaiting" or "Published", before being moved to "Spam"?
  • How often do you check "Awaiting" and "Published", looking for more spam comments?
  • How often do you check "Spam", looking for non spam comments?
  • How many spam comments do you typically dispatch, in each batch?
  • Looking objectively in your personal "Awaiting", "Published", and "Spam" folders, what number of this style of comments do you typically see in each, without your intervention?
  • When did you first observe this threat, in your comment folders?
As always, please help here by answering as carefully and completely as possible - and please only post relevant replies. Do not turn the rollup discussion into a chat room.

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Blogger Blogs And Commenting Permissions

Not all Blogger blog owners know that the ability to comment is a privilege which they control.

Like the ability to publish and read posts, it is also a responsibility which they need to control, carefully.

Any blog owner who wishes to publish a blog, and not be subject to frequent deletion of the blog, as a suspected malware or spam host, needs to understand the responsibilities, and the risks.

There are levels of ability to post comments to a blog, which you select.

Consider possible risks, if you allow comments.

You use the dashboard "Who can comment?" wizard, on the Settings - "Posts and comments" page. Please, protect yourself, if you allow comments.


"Comments" are now a section of the "Settings › Posts, comments and sharing" dashboard page.



  • Anyone - includes Anonymous Users.
  • Everybody with a Google, or an OpenID, account.
  • Everybody with a Google account.
  • Blog members only.
  • Comments disabled.




Choose this setting with care. If you allow comments by "Anyone", prepare to deal with the spam.

Proper choice of comment authentication discourages spam - and encourages frequent and prompt moderation.

Note these controls are only available for Blogger Comments.

Google+ Comments are open to everybody - and only available in public blogs. There is no setting to restrict commenting to Circle members.

With Blogger Comments, the blog owner controls commenting, moderates, and removes spam. With Google+ Comments, anybody can comment, moderation is by the community, and the person publishing the comment owns and control visibility of the comment.

"Anonymous" includes the "Name / URL" option.

Note that anonymous users can post either anonymously, or using "Name / URL" tags, at their discretion, with "Anyone" selected. "Name / URL" does not provide authentication. "Anyone" means anyone, period.

You may also select CAPTCHA verification for everybody - except members.

Besides "Who can comment?", you may also control comment publishing using CAPTCHA (aka "word verification") screening, and using comment moderation. These settings, like "Who can comment?", are part of the Settings - "Posts and comments" wizard.

Note the these settings are not relevant, if Google+ Commenting is used on the blog.

Choose all settings, as a group, carefully.

Every blog owner, hoping for any visibility in the Blogosphere, needs to choose these settings carefully - or risk being buried by spam.
  • Who can comment?
  • Comment Moderation.
  • Comment Notification Email.
  • Show word verification

Comment Moderation, and Comment Notification Email, together, provide 2 settings which can bury your email Inbox, depending upon activity of commenting on your blog. Choose these settings wisely.

If you allow spam comments without control, you may later find yourself asking for help, in Blogger Help Forum: Something Is Broken
Help me! My blog was deleted by Blogger!
Protect your blog, and your blog's future, by allowing comments, responsibly.

Blogger Won't Censor Comments, Or Accept Abusive Comment Reports

We have seen this question, periodically, in Blogger Help Forum: How Do I?
When will Blogger provide me with the option to block an abusive commenter, from my blog?
This is a request that simply cannot be fulfilled.

The issue of blocking individual commenters won't be solved by a new Blogger feature.
  • It's technically impossible.
  • It's contrary to Blogger policy.

Any abuser of Internet services (aka "hacker", "spammer", or "troll"), with any ability, knows how to create multiple Google accounts without effort. Blogger Engineering is unlikely to spend time developing a new feature ("Block this comment publisher") that will simply provide you with a false sense of security, have no effect in the long term, and require an unproductive use of their time.

If you realistically feel that a comment publisher represents a legal and physical threat to you, you should report the threat to your local police agency. Other than physical threats, Blogger regards comments as a "freedom of speech" issue. Comments published on your blog are jointly the property - and the responsibility - of the comment publisher, and you.

As the blog owner, you are allowed to choose which comments publish, or remain published, on your blog. You can moderate before, or after, comments are published.

If any comments offend you, moderate or delete them promptly. Concentrate on publishing your blog, and ignore the abuse. Eventually, the person abusing you will get bored, and move on.

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