Verify BlogSpot And Domain URLs

Whenever dealing with any problem with a blog, you should verify the URLs involved.

Some of the most baffling problems, with blog connectivity, identity, or ownership, can start from simple typographical errors. This possibility will involve both native "blogspot.com" and custom domain URLs.

The Publishing wizard window, in the Blogger dashboard Settings - Basic page, is essential for identifying errors. Whether you paste or type a URL into the registrar's zone editor, the Publishing wizard, or the browser address window, you can make a mistake. Checking the Publishing wizard is as important as examining a Dig log extract - or as viewing an HTTP trace.

Verifying the URLs involved, in the dashboard Publishing wizard, is as important as examining a Dig log extract, or an HTTP trace.

This will be the case, when dealing with various "blogspot.com" connectivity problems, researching a custom domain problem, or a dashboard or ownership problem.

Both screen prints, and text copies, are very useful - and not redundant.

Both a screen print, and a text copy, of the Publishing window (and / or the browser address window) is very useful, when diagnosing connectivity problems - or possibly, researching ownership issues, or similarly vanished blogs. And with a custom domain, similar detail from the registrar zone editor is useful.

A text copy of the contents is needed, to avoid having to re type the URL - and maybe cause a different problem when comparing the URL. And a visual copy of the Publishing wizard is good, to identify the context of any problem.

Let's look at two blogs - and what we need to examine / verify.

My test blog, published as "nitecruzr-test-ssl.blogspot.com".

Here, we see a "blogspot.com" URL, in the browser address window.

http://nitecruzr-test-ssl.blogspot.com

Here, we see the Blogger dashboard Settings - Basic page, for a "blogspot.com" published blog.

And the Publishing display, for a "blogspot.com" published blog.



And essential text details, from Publishing, for a "blogspot.com" published blog:

nitecruzr-test-ssl.blogspot.com                                 Edit

If you are requesting assistance with your native Blogger blog, the latter details, in both a screen print and text copy, will be useful.

My blog, published as "blogging.nitecruzr.net".

Here, we see a custom domain URL, in the browser address window.

http://blogging.nitecruzr.net

Here, we see the Blogger dashboard Settings - Basic page. for a custom domain published blog.

And the Publishing display, for a custom domain published blog.



And essential text details, for a custom domain published blog:

blogging.nitecruzr.net                                                 Edit
bloggerstatusforreal.blogspot.com                               redirects

With a custom domain published blog, always click on "Edit", and make a second screen print.

The second page of the Publishing display - which only applies to a custom domain published blog.

You maybe have seen this display, similarly formatted, in an infamous "Error 12" or similar display.



The latter display is seen, frequently, in an "Error 12" et al domain ownership verification demand.

And the domain root redirection, properly selected.



More essential details, for a custom domain published blog:

Third party domain settings
http:// blogging.nitecruzr.net
  X   Redirect nitecruzr.net to blogging.nitecruzr.net.

If you are requesting assistance with your custom domain published Blogger blog, the latter details, in both a screen print and text copy, will be useful.

And a zone editor display, for my domain "nitecruzr.co.uk".


A zone editor display, from GoDaddy. Every registrar will have a different display.


Comparing the URLs in the browser window, and in the Publishing window - and in Dig logs and zone editor displays (for custom domains) - we can identify typographical errors, and other mistakes. Typographical errors can be a cause of various problems, when publishing blogs to custom domains - and to "blogspot.com".

Some problems result from failure to copy and paste, properly. They can be as challenging to diagnose, as failure to observe registrar name server syntax.

Having verified the URLs, in some cases, you will continue with an affinity diagnosis, and with a differential diagnosis. This is all part of my simple 12 link test set.

You, the blog owner, may consider "duplicate" and "redundant" to be synonyms. When we research a blog problem, "duplicate" != "redundant". Many confusing problems have been solved, by comparing combinations of various above details - and by finding inequality, in one or more displays.

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Diagnosing problems with #Blogger blogs can require careful diagnostics, using details found in dashboard screen prints and detail text copies, in Dig logs, and in HTTP traces. All details must be carefully compared, both visually and using text extracts, to diagnose some problems.

Much of this may seem superficial, to experienced support analysts - yet be obscure to some blog owners.

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Verifying Blog Ownership, In BlogLovin

In BlogLovin, the ownership verification process is termed "claiming your blog".

Claiming your blog involves installing a BlogLovin link, with embedded token, on your blog where it can be seen, by the BlogLovin claim verification process. Getting the claim link, from the BlogLovin dashboard, is not an obvious process.

Not every blog owner is able to get the BlogLovin blog claiming link, for their blog.

1. Some folks can't find the "Claim blog" button.
2. Others don't provide the right URL, into the "Claim blog" window.

If you have either problem, you end up unable to "claim your blog".

Finding the "Claim" button is not obvious.

You start the Claim process from the "Blog analytics" display. In some instructions, this is referred to as "My blogs". There is no menu selection to "Claim your blog".

From the home page, click "View all in Analytics".

From "Blog Analytics", click on "Edit blog settings".

Find the blue "Claim blog" button.




BlogLovin needs the blog published URL - not the blog feed URL.

Observe the caption in the "Claim blog" window.

When you provide the URL, only provide the published URL - not the blog feed. This works best if the blog publishes a feed, and if the blog has a standard Blogger header. BlogLovin gets the feed URL from the blog header - when the URL is there.

Paste the published URL of the blog - not the blog feed - into the window, and hit "Search".

Select your blog.

And, there is the BlogLovin link, with an embedded token.



Now, you install the token on your blog - and that is another source of confusion.

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Not every #Blogger blog owner is able to verify ownership of their blog, to BlogLovin. Some folks can't find the "Claim blog" button - and others don't know what URL to provide, in the "Claim blog" process.

And the term "claim blog" is not obvious, to everybody, either.

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URL Availability Competition, During "Buy a Domain", Is Similar To "Create a Blog"

Some Blogger blog owners, trying to setup a new blog, discover the hard way that other people are trying to do the same thing.

When I try to use "Create a blog", I keep seeing

This name is not available.

or

Blogger is saying it's available - but as I begin to register, it says that it has already received a request for this name.

Other blog owners discover that the competition between Blogger blog owners, when using "Create a blog", also applies to "Buy a domain". And worse yet, "Buy a domain" involves competition with would be website owners outside Blogger / Google.

Besides the competition with other buyers, there's a problem that the domain purchase process takes time - and during the purchase process, someone else can be purchasing the same domain also.

The longer the purchase process takes you, the greater the possibility that someone else may "steal" the domain from you. You, and the unseen other person, may start the purchase at the same time - but the person who gets the money to their registrar first gets the domain.

Let's use "Create a blog" as a simple example of an address selection process.

1. You type the blog name, of your choice.
2. With every character you type, Blogger checks for availability.
3. Initially, with not enough characters typed, you see bad news.

   Sorry, this blog address is not available.

4. When you have typed enough characters so you are now requesting a unique name, you see good news.

   This blog address is available.

5. Since you have, hopefully, already entered a Title and selected a Template, you now hit the "Create blog!" button.
6. Hoping that you were fast enough, the address which was available half a second previously is available as you hit the button - and the blog name of your preference becomes your new blog name.
7. If you were not fast enough, someone else might have snuck in front of you. Instead of seeing your new blog, you now see the bad news.

   Sorry, this blog address is not available.

The "Create a blog" wizard is simple.

1. You see good news.
2. You hit "Create blog!".
3. You are done.

Even with a "Create a blog" selection period of 1 second - and if your reflexes are not that good, it could take you longer - you could lose out. What if the selection process was longer - instead of 1 second, say 5 minutes? The "Buy a domain" process is a bit more complicated, than "Create a blog".

1. You enter an available domain URL.
2. You hopefully see the good news.
3. Now, you pay for the purchase.
4. You enter all of the details, about your bank account.
5. Google charges your bank a token amount, to verify that you actually entered a valid bank account number.
6. You hopefully see more good news.
7. Now, Google passes the purchase to the registrar.
8. The registrar sends the actual purchase to your bank.
9. Your bank credits the account of the registrar.
10. The registrar then registers the domain, in your name.
11. Google can then setup the addresses in the domain.
12. Blogger can then publish the blog, to the domain.
13. And hopefully, the blog is now live (and In Transition) with the domain URL.

The "Buy a domain" wizard is not simple.

1. You enter an available domain URL.
2. ...
3. The registrar registers the domain, in your behalf.
4. You are done.

Unfortunately, during the amount of time that it takes your bank to pay your registrar, somebody else could be buying the same domain, from another registrar. The longer that it takes your registrar to get paid, the greater the chance that someone else may register the domain, which you have supposedly paid for, before your purchase is complete.

Unfair? Certainly. But, based on the worldwide Internet based domain registry system, it can happen. What's worse, the symptoms of an unsuccessful domain purchase are similar to an attempted purchase restart.

And that leaves you with the uncertainty, when you post in Blogger Help Forum: Something Is Broken.

Blogger is saying it's available - but as I begin to register, it says that it has already received a request for this name.

And sometimes, after you wait the legendary 2 to 3 days, you find that someone else bought the domain, while you were waiting.

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Blog Owners, Unable To Request Restore Of A Blog

One of the more intriguing issues, seen in Blogger Help Forum: Something Is Broken, involves people unable to recover control of their blogs.

I recently changed ISPs, and now I can't login to update my blog.

Occasionally, this issue becomes more complicated, because the blog is deleted - and the owner can't request that it be restored, using the automated review request wizard. Sometimes, the would be blog owner may to try to bypass the current blog recovery policy, by claiming special circumstances.

The blog has been deleted. I received no suspicious activity or password change notification emails, or emails of any kind related to my blog.

What is the story here? Can blogs just disappear from the Blogosphere, without the involvement of the blog owners - and be unrecoverable?

Recovery of a deleted blog starts with the requirement that only a blog owner can un delete a deleted blog - and this is where many mysterious disappearances start.

Only the blog owner can initiate hacked blog unlock review.

Since a Blogger blog is the property of the owner, and the owner is allowed to delete a blog any time required, it would not be right to let people who are not the owner un delete a blog - or demand that the blog be un deleted. To enforce this requirement, Blogger added the dashboard based Restore wizard.

Since only the owner will have the deleted blog listed in their dashboard "Deleted Blogs" list, only the owner can request restore of the blog in question.

Dashboard requested restores have multiple purposes.

The dashboard Restore wizard serves blog owners, with blogs deleted under various circumstances.

• Deleted by the owner.
• Deleted by Blogger, as a suspected spam host.
• Deleted by Google, for TOS Violation.

Any deleted blog will appear in a special dashboard list, "Deleted Blogs" or "Locked Blogs" - when it can be recovered. If the blog is not recoverable by the owner, there may not be a link.

Dashboard requested restores may not always be successful.

There are specific cases where a deleted blog may not be recoverable using the recovery wizard.

• The blog is locked, pending integrity check (following account lock for suspicious activity).
• The blog is owned under a different Blogger account, and is listed on another dashboard, under "Deleted blogs".
• A blog owner deleted the blog, long ago - and the blog is no longer recoverable.

A blog locked, pending integrity check, cannot be requested for restore.

Dashboard requested restores start with owner requested unlock.

The owner has to first have the owning account unlocked. Similar to the account recovery process, Blogger / Google will require that the owner provide proof of ownership, before the account will be unlocked. Only if the account can be unlocked, security specialists will inspect each blog owned by the account, and verify that each does not contain evidence of tampering by a temporarily successful hacker.

With blog security review in progress, the blog will be offline and invisible.

While a blog is under integrity check, it won't be listed on the dashboard of the owner - either under "Deleted blogs", "Locked blogs", or "My blogs". Neither the owner, nor any third parties, will be able to do anything except wait, patiently.

Blogs found to contain malware can be locked as TOS Violations, with the owner later required to remove the malware found. This requirement will apply for malware installed by the owner (intentionally, or unintentionally), or for malware installed by a hacker.

With blog malware review in progress, the blog will be offline - but visible.

With a blog locked pending malware removal, the owner is given the benefit of the doubt, and allowed to simply remove the malware, no questions asked. In some cases, Blogger may be able to assist by providing specific identification of the malware found - but this won't happen, consistently.

A blog owned under another account must be un deleted by the owner of the other account. Again, only a blog owner can have a blog restored - whether deleted by an owner, or by Blogger / Google.

A blog deleted over 90 days previously cannot be recovered. It won't appear on the dashboard of any (former) owner, since it can't be recovered.

It's dead, Jim.

Either way, you the owner have to wait for review to complete.

The basic rule is simple. If your blog was deleted, and if you're able to un delete it (or request un deletion), you'll have a link on your dashboard. If a blog is not listed on your dashboard, you can't request, with any predictable success, that it be un deleted - any more than you can demand that a non deleted blog be restored to your control.

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If You Cannot Prove Ownership Of Your Blogger Account, Your Next Step May Involve Court Action

We've explored the issues of Blogger account and blog recovery policy, repeatedly.

We've mentioned the business concerns, the personal support issues, the strategic hacking possibilities, and even the personal implications of prevention.

With all of the warnings, we continue to see evidence of blog owners who just don't understand the message, posting in Blogger Help Forum: Something Is Broken.

I started a blog under an alias, to be able to post anonymously, and can't remember the login details or the e-mail recovery. How can I regain access to my blog?

Last year, Blogger Support offered the "final" word about account recovery assistance, in the forum.

Due to the sensitive nature of these issues, we won't be able to troubleshoot your issue in this public forum.

Even giving that advice, some blog owners still insist that Google is not cooperating, in refusing to restore access to Blogger accounts and blogs, to people who cannot prove their right to ownership.

The policy on ownership recovery, provided by Blogger, is quite simple. Anybody requiring recovery has to prove their right to a given Blogger account or blog, using the tools provided.

Because Google doesn't ask for much personal information when you sign up for an account, we don't have many ways to verify that you own an account.

Blogger / Google provide two automated recovery tools - and that is the limit of their involvement. Every Blogger blog owner, who actively publishes a blog, and who wants to keep their blog under their control, needs to appreciate this limit - this is how Blogger and Google prevents devious hijacking of our blogs.

For those blog owners who truly need - and deserve - control of their lost blogs, there is one final recourse. Any owner, who cannot use the Blogger / Google automated tools, are entitled to take their concerns outside Google, and have their identity certified by the courts. Start by hiring a lawyer, take the matter to a judge, and get a properly issued court order. Then, serve the court order, properly, to Google.

Let's let the courts assume responsibility of deciding who is a worthy blog owner - and who is potentially a blog thief or hacker.

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Use Of Google+ For Networking, And Keeping Your Blogger Account And Blogs Safe

One constant activity in Blogger Help Forum: Something Is Broken involves blog owners whose blogs were deleted - either righteously or spuriously - as part of the ongoing battle against spam, in Blogger blogs. Generally, the problem comes directly from the blog content.

Sometimes, the problem is more subtle.

When I tried to login to Blogger, I got a screen that said my account needed to be verified, due to "unusual activity on my account". Having verified my account, I see that my blogs have been deleted.

This is part of one of the more intriguing episodes, in the never ending fight against hacking and spam, in Blogger.

Some Blogger blog owners participate in comment based discussions, and provide their email addresses there. Some state their email addresses openly, in the body of the comments, for the world to see when viewing the comments. Others post comments using their Blogger accounts, knowing that the blog owners can see their email address in the comment moderation / notification email messages - and can contact them using email.

Spammers use comment based networking, to their advantage. They subscribe to any comment thread, using the "Notify me" option - then wait while blog readers comment using their Blogger accounts. As the email comes in, from blog readers commenting, they scrape the email addresses from the email content. Since most people commenting either openly state their blog URLs in the comment bodies - or link to a list of their blogs - the spammer now has two essential ingredients, to be used for hacking someone's Blogger account, and gaining control of the blogs owned by the account.

Google now provides Google+, where we can network with a designated audience, and avoid spam in our email. Using Google+, our email addresses are not revealed, and spammers have less incentive to use Google+ for email address harvesting. This protects our Blogger accounts and blogs against hacking, and relieves us from email based spam.

For people who update their Blogger accounts to use Google+ based profiles, but continue to network using Blogger comments, Blogger now protects us by using anonymous email addresses in all comment generated email. This leaves people who continue to comment, using Blogger accounts with native Blogger profiles, vulnerable to ongoing email address harvesting, and account hacking.

Blogger account hacking, using email addresses harvested from Blogger blog comments, will typically involve brute force password guessing. Blogger, detecting brute force attempts against a vulnerable Blogger account, will lock the account and the blogs. Once we verify ownership of our Blogger account - and hopefully change the Blogger account password to something less vulnerable to guessing - the blogs owned by a possibly compromised account remain locked, until they can be examined for signs of tampering, by Google security / spam analysts.

We also must consider the possibility that not all brute force password guessing attacks are being detected by Google - and some Blogger accounts are being deviously, and temporarily, hijacked.

People who setup Blogger accounts based on bogus email addresses - or who have accounts based on old email addresses which they can't use - continue to present a challenge here. These people will never receive essential email advising them of a problem in either verifying their Blogger account - or their blogs. This will continue to make our initial spam lock advice relevant.

Can you login to Blogger? Do you have a dashboard link "Deleted blogs"? That's where you start.

You wait 24 to 48 hours after submitting a Restore request - then you post back here, and we take the next step.

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Submitting A Court Order To Google

Periodically, we have discussions in Blogger Help Forum: Something Is Broken, about issues, that absolutely cannot be resolved in a forum problem discussion.

These issues will vary, by relationship to a given blog, as well as by nature of the offense perceived.

• Some blog owners have lost control of their Blogger account, and lack ability to recover control.
• Some people are offended by a Blogger blog, but an offense which may not constitute a Google TOS violation.
• Some people may believe that a Blogger blog name, in use by someone else, may reflect badly upon their hard earned business identity.
• Some people may be the survivor, in a relationship where the owner of a given blog is now deceased.

Some of these complaints may have been reported to Google, in an ongoing effort, for years.

We know that Google Legal has to take a conservative approach in evaluating the various complaints submitted to them.

Material to be removed is specified, using the Google Content Removal process. Every complaint may involve a third party, who has equal rights that must be considered.

In cases where Google Legal must deny action, and generally will not respond to a submitted Content Removal form, the person making a complaint is advised to use the courts to verify his identity and / or legal relationship with the blog in question.

Anybody who does not receive appropriate response from Google Legal may hire a lawyer, start a lawsuit, and get a court order issued by a judge. A properly issued court order can be then submitted to Google using the Google Help: Submit a Court Order to Google form.

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You Cannot Have The BlogSpot URL With Your Business Name, If That URL Is In Use

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Enabling Blogger, If You Now Have An ISP Provided Email Account, That Uses Google Apps Based GMail

We're seeing problem reports from some confused blog owners, who are apparently customers of ISPs who have made the switch, from using a private email infrastructure, to using GMail based email (administered using Google Apps).

When I try to sign in I get this message.

Blogger has not been enabled by the administrator of the domain

How do I administer my blog?

We've known, for a while, that having a Blogger account based on a Google Apps provided GMail account may not be a good long term strategy - particularly if the Apps account is based on a domain which you own, and the domain was purchased to host one of your blogs.

Possibly considering the latter scenario, Blogger / Google now requires that you enable the Blogger service, for any new Google Apps controlled domain - if you wish to use email addresses in that domain to host Blogger accounts. This is a safety measure, helping to prevent you from having a Blogger account that you can't control - or can't recover access when you forget the password.

All of that is fine - when you control the domain that you wish to use to host your Blogger account. But what if you don't control the domain? What if you previously setup a Blogger account based on an email domain owned by your ISP (employer, school, what have you ...) - then later the domain administrator decides to upgrade the domain, to use GMail based email? What happens to your Blogger account?

Short of convincing the domain administrators for your ISP (school, employer) that you have a genuine and urgent need to have a Blogger account, based on an email address that they provide, you're going to need a new email address - provided by someone other than Google, or your ISP (school, employer).

Start by setting up an email account in some third party web service - maybe "Yahoo.com". Then, you have two possibilities. If you're reading this article just before your ISP makes the switch, and you can still use your Blogger account, transfer control of your blog(s) to a new Blogger account that's based on your new email address.

If you just discovered the change by your ISP - maybe because you now see the bad news

Blogger has not been enabled by the administrator of the domain

you are going to have to recover control of your blog, based upon access to your ISP's email account - and setup a new Blogger account based on your new non ISP based email account.

1. Generate a new account recovery email message.
2. Setup a new email account, outside your current email service.
3. Clear cache, cookies, and sessions.
4. Restart the browser.
5. Login to your current email service, find, and open the email message.
6. Click on the link in the email message.
7. Setup a new Blogger account, based on the new email address.

Whatever you do when setting up your new Blogger account, please make sure to verify the email address - and setup recovery options, carefully.

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