Forceful Sale of Stove by HP (Hindustan Petroleum) Bhogpur Gas Service in Dalli, Bhogpur, Jalandhar, Punjab

This is regarding the forceful sale of stove by HP (Hindustan Petroleum) Bhogpur Gas Service in Bhogpur, Jalandhar, Punjab

The above news has been published in No. 1 Punjabi Newspaper AJIT on 1st September 2014 on page number 8.

Complaint against Distributor : BHOGPUR GAS SERVICE (13896100) 
From HP side communication done by Mr.ASHISH SINGH (192249) 

I had booked for a new HP gas connection and was called on Saturday (02/08/2014) as the connection was available. When I visited the company, I was told to buy stove along with other accessories. I humbly mentioned that I already have a stove manufactured as per the industry standards and I would need only the gas connection.

The manager over there informed me that I would get connection only if I buy the stove. When I asked the formal route of getting a connection without stove, they said without verification they will not provide the connection. Here I’ve seen a strange practice of forcing the customers to buy the stove and then making them sign the document mentioning that they were not forced to buy.

If we denied buying the stove, they will not give us the GAS connection & return back all the documents by saying that without verification they cannot provide the gas connection.

IF WE BUY THE STOVE, NO VERIFICATION IS REQUIRED. BUT SAME WILL BE APPLICABLE IF WE DENIED BUYING THE STOVE. This is totally unethical and criminal.

I also noticed the Rude behavior of owner/manager of the agency.

Through the MRTPC notification, HP has clearly mentioned that it is not obligatory to purchase the stove from dealers/distributors. But this is not being followed in Bhogpur Gas Service in Bhogpur, Jalandhar. Such activities are spoiling the name and fame of Hindustan Petroleum Corporation Limited.

For all other facing similar problem, you may please visit below website to log your complaint against any HP distributor across India. Once the complaint has been logged, response is mandatory from HP representative.

http://jihaan.hpcl.co.in/booking/ConsumerType.aspx

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