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Showing posts with label eNom. Show all posts
Showing posts with label eNom. Show all posts

Forwarding A Domain Requires Experience

I constantly advise Blogger blog owners to avoid forwarding, when setting up custom domain publishing.

In the rare cases where forwarding is actually required, not every blog owner reports success.
My blog now displays a non Google search page!
or worse
My blog now displays
404 Not Found
What did I do wrong??
Depending upon what setup work was done by the blog / domain owner, and what effort is required by the registrar, one may expect to see, quite predictably, either of the above errors.

When you just publish your blog to the primary domain, you're using the Blogger Publishing wizard.

Many domains will require two settings, to forward a domain.

When you forward a secondary domain to the primary domain, you're using the DNS Manager wizard provided by the registrar, for that secondary domain. Frequently, this is a 2 step process.

  1. You use the DNS Manager for the secondary domain, and designate the primary domain as the forwarding target for this domain.
  2. You setup a DNS address for the secondary domain URL, and target the redirection server - as provided by the DNS host.

Some domains may make one setting, for you, automatically.

Some wizards will handle one step for you automatically, while others will require that you do both steps separately. I have had both experiences, when forwarding different domains using the GoDaddy DNS manager. You may need to experiment, here - or ask an experienced technician at the registrar, for advice.

If both settings are not made, the domain will not forward properly.

If your zone editor requires that you perform both steps separately, and you only do the first, your domain gets redirected to the redirection server. If you don't define a redirection target, you have a parked domain, similar to an expired domain - and your domain will serve the ads display page provided by the registrar.

If your zone editor requires that you perform both steps separately, and you only do the second, your domain will be properly redirected from the redirection server - but the redirection server will not be defined, for your domain. If the redirection server isn't defined, the domain will be "404".

You may need to contact your registrar, for detailed instructions.

If your registrar does not provide explicit instructions - or if you use the domain manager wizard and get either of the above results, it may be time to contact a registrar customer service representative - and possibly, insist on support from a senior technician. Using a third party registrar, or a third party DNS hosting service, you may have to improvise.

Forwarding a domain - when you must serve two domains (or more) from one blog - is simply not a task for the inexperienced.

The Task Of Forwarding A Domain Requires Experience, Persistence, And Research

I constantly advise Blogger blog owners to avoid forwarding, when setting up custom domain publishing.

In the rare cases where forwarding is actually required, not every blog owner reports success.
My blog now displays a non Google search page!
or worse
My blog now displays
404 Not Found
What did I do wrong??
Depending upon what setup work was done by the blog / domain owner, and what effort is required by the registrar, one may expect to see, quite predictably, either of the above errors.

When you just publish your blog to the primary domain, you're using the Blogger Publishing wizard.

Domain forwarding frequently requires two steps.

When you forward a secondary domain to the primary domain, you're using the DNS Manager wizard provided by the registrar, for that secondary domain. Frequently, this is a 2 step process.

  1. You use the DNS Manager for the secondary domain, and designate the primary domain as the forwarding target for this domain.
  2. You setup a DNS address for the secondary domain URL, and target the redirection server - as provided by the DNS host.

Some wizards will handle both steps for you automatically, while others will require that you do both steps separately. I have had both experiences, when forwarding different domains using the GoDaddy DNS manager. You may need to experiment, here - or ask an experienced technician at the registrar, for advice.

The registrar may require both steps, done by you separately.

If your registrar requires that you perform both steps separately, and you only do the first, your domain gets redirected to the redirection server. If you don't define a redirection target, you have a parked domain, similar to an expired domain - and your domain will serve the ads display page provided by the registrar.

If your registrar requires that you perform both steps separately, and you only do the second, your domain will be properly redirected from the redirection server - but the redirection server will not be defined, for your domain. If the redirection server isn't defined, the domain will be "404".

With no instructions provided, contact the registrar customer care group.

If your registrar does not provide explicit instructions - or if you use the domain manager wizard and get either of the above results, it may be time to contact a customer service representative. Using a third party registrar, or a third party DNS hosting service, you may have to improvise.

Forwarding a domain - when you must serve two domains (or more) from one blog - is simply not a task for the inexperienced.

eNom Hosted Custom Domains Again Showing Intermittent Connectivity Issues

This week, we have a few reports in Blogger Help Forum: Something Is Broken, about active and mature domains, suddenly stopped working.
I have used my domain with no problems, since last year. Today, it suddenly stopped working, and the browser reports
Oops! Google Chrome could not find www.mydomain.com.
I asked my friends about my domain - and they tell me that my blog is inaccessible to them, also. I didn't change any settings - and it was fine, until last night.

As we reported last year, the Google partner registrar eNom occasionally has a problem with their DNS server complement. Right now, one of their DNS servers appears consistently bad.

Using a comprehensive Dig tool, we can observe a given domain, and compare the DNS addresses being served by all authoritative name servers for a given domain, in a single transaction.

Here's a hypothetical example, of what we're seeing right now, for several eNom hosted domains.
mycustomdomain.com@dns1.name-services.com.:

mycustomdomain.com. 1800 IN A 216.239.36.21
mycustomdomain.com. 1800 IN A 216.239.34.21
mycustomdomain.com. 1800 IN A 216.239.38.21
mycustomdomain.com. 1800 IN A 216.239.32.21

mycustomdomain.com@dns2.name-services.com.:

mycustomdomain.com. 1800 IN A 216.239.36.21
mycustomdomain.com. 1800 IN A 216.239.34.21
mycustomdomain.com. 1800 IN A 216.239.32.21
mycustomdomain.com. 1800 IN A 216.239.38.21

mycustomdomain.com@dns3.name-services.com.:

mycustomdomain.com. 1800 IN A 216.239.36.21
mycustomdomain.com. 1800 IN A 216.239.32.21
mycustomdomain.com. 1800 IN A 216.239.34.21
mycustomdomain.com. 1800 IN A 216.239.38.21

mycustomdomain.com@dns4.name-services.com.:

mycustomdomain.com. 1800 IN A 216.239.36.21
mycustomdomain.com. 1800 IN A 216.239.34.21
mycustomdomain.com. 1800 IN A 216.239.32.21
mycustomdomain.com. 1800 IN A 216.239.38.21

mycustomdomain.com@dns5.name-services.com.:

org. 3601 IN
SOA dns1.name-services.com. info.name-services.com. 2010 10800 3600 604800 3600


www.mycustomdomain.com@dns1.name-services.com.:

www.mycustomdomain.com. 1800 IN CNAME ghs.google.com.

www.mycustomdomain.com@dns2.name-services.com.:

www.mycustomdomain.com. 1800 IN CNAME ghs.google.com.

www.mycustomdomain.com@dns3.name-services.com.:

www.mycustomdomain.com. 1800 IN CNAME ghs.google.com.

www.mycustomdomain.com@dns4.name-services.com.:

www.mycustomdomain.com. 1800 IN CNAME ghs.google.com.

www.mycustomdomain.com@dns5.name-services.com.:

org. 3601 IN
SOA dns1.name-services.com. info.name-services.com. 2010 10800 3600 604800 3600
Right now, it appears that server "dns5" is consistently broken.

It's possible that this problem will affect more eNom customers, as the day progresses, cached DNS addresses expire, and readers of various eNom hosted domains request DNS addresses. I hope that eNom Customer Service can react to this problem more promptly than they have reacted to the immediately previous problem.

Watch for eNom acknowledged changes and problems.

Accessing The Registrar's Domain Manager, After Using "Buy a domain"

Setting up a custom domain, and publishing a blog to a non BlogSpot URL, is a simple enough task - when we are able to use the "Buy a domain for your blog" wizard.

Sometimes, after using "Buy a domain ...", we may still have to access the registrar's Domain Manager wizard - maybe to setup additional hosts, or to use the domain with non Blogger services.

When we use "Buy a domain", along with setting up the domain for us, the Blogger / Google wizard sets up a new eNom or GoDaddy domain owner account. To let us later login to eNom or GoDaddy, the "Buy a domain" wizard saves the login information, for our new account - in a Google Apps desktop wizard.

Here is yet one more reason why we absolutely must setup the provided Google Apps account, after receiving the Google Apps email. Be aware of the oddities of the Google One Login wizard, and Google Apps, when logging in.

The process of managing a domain, when setup using "Buy a domain", is not too complicated.
  1. Setup a new Google Apps account. Since free Google Apps accounts are no longer offered, you'll have to setup a Trial - or limited function - account.
  2. Login to Google Apps.
  3. Retrieve the Google Apps registrar login information, from "Advanced DNS settings".
  4. Login to the registrar (eNom or GoDaddy).


With later domains, purchased using "Buy a domain", you may simply have to activate the "bloggeradmin" account, for your domain.

The domain owner registrar login information is right there, in "Advanced DNS settings".


The domain owner login information is in the Google Apps desktop.
  1. Go to "Domain settings" - "Domain names" - "Advanced DNS settings".
  2. Open a new browser tab or window, clicking on "Sign in to DNS console".
  3. Copy the Sign-in name, and the Password, to the appropriate boxes on the sign-in dialogue, and click "Login".
  4. This will put you into the Domain Manager wizard, for the new domain.


If you already had an eNom or GoDaddy account, that will be a separate account - but with this new account maintained for you, by Google.

Just keep your new Google Apps account accessible and active, and keep the domain registration up to date - and you'll have no problem accessing the Domain Manager wizard, and managing the domain, whenever you need. And do not transfer control of your Blogger blogs, to accounts which require Google Apps, without understanding the risks.

Use Third Party DNS Servers, For 1And1 Domains

Not all registrars are able to support the new Blogger domain ownership verification requirement.

Some registrars won't allow a second "CNAME" in the same subdomain - and others can't handle the excessively long target address. Ever since Blogger added domain ownership verification, we've been seeing complaints from some blog owners, who have purchased domains directly from registrars who can't provide the required DNS addresses on their servers.

Even though not all registrars have DNS servers that will provide the right DNS address entries, most registrars will allow us to use third party DNS servers. The use of publicly available DNS servers, which can provide the required DNS addresses, will eliminate the need to transfer domain registration - when the registrar is unable to provide the right DNS addresses, using their own servers.

If you're trying to setup your domain, purchased from 1And1 or a similar registrar, you need only to setup a suitable third party DNS server.

If your registrar limits their services, use a third party DNS host.

Use of a third party DNS host will also help victims of the eNom DNS Infrastructure problem - and those who purchased Name Registration, directly from the registrar.

An explanation of the solution is provided, by Blogger Engineers.

Marc Ridey, of Blogger Engineering, provides How to setup your Blogger blog with a custom domain from 1and1.com, and adds three simple steps to the normal third party registrar domain setup process.

  1. Setup a (free) ClouDNS account.
  2. Setup your normal DNS addresses (plus the domain ownership verification "CNAME", if required) in ClouDNS, using the ClouDNS Domain Manager wizard.
  3. Setup your domain, using your registrar's domain manager wizard, pointing to the ClouDNS DNS servers.

Do each step, one at a time - and check your work.

When you update DNS addresses, such as adding additional hosts, and ownership verification, you use the ClouDNS Domain Manager wizard.

Note the caveat, for advanced domain owners.

If you are using your third party registrar because you have non Blogger services (a web site, email, files, or other service) hosted by the registrar, please note the warning by Marc!
Warning: If you are using 1and1 hosting services to display a website as well as a Blogger blog, these instructions will disable the website. Please post a comment with your website address and I'll check how these instructions must be updated. If you're using eMail, remember to complete the optional eMail step.

Note that ClouDNS, when setup, may offer the option to redirect the domain root (aka "naked domain") to the "www" alias (or whatever DNS address you may setup). For best results, ignore that option, and use the Blogger or Google Apps redirect.

There are still only three acceptable DNS models - use of ClouDNS, or any similar third party DNS host, will not change that.

This may not be a perfect solution - but it will produce a stable domain.

This may not be an ideal solution for the problem - it introduces a bit of complexity into the domain setup process. This will allow owners of newly purchased domains from 1And1, Network Solutions, and others to get their domains verified, and get their blogs online again.

Since this starts with blog owners who elected to purchase their domain directly from a registrar - and setup the domain themselves - maybe it's not too much, technically.

http://blogging.nitecruzr.net/2012/11/use-third-party-dns-servers-for-domains.html Use Third Party DNS Servers, For Domains Registered By 1And1, And Similar Registrars

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